We are committed to protecting the integrity and privacy of any personal information we hold on our suppliers, customers and prospective customers, and have this policy to explain why we need personal information, and how we use it in accordance with the General Data Protection Regulation 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2015 as amended, and any other applicable data protection legislation.
The EU’s General Data Protection Regulation (GDPR) was introduced to unify all EU member states’ approaches to data regulation, ensuring all data protection laws are applied identically in every country within the EU. It will protect EU citizens from organisations using their data irresponsibly and puts them in charge of what information is shared, where and how it’s shared.
Please read this Privacy and Cookie Policy carefully. By using any of our websites, you agree to the terms of this Privacy and Cookie Policy. If you do not agree to the terms of this policy, please stop using our websites.
This policy tells you:
This policy covers the services and websites that are offered by Hilco London Limited, its subsidiaries and associates (“we”, “us” “our”) that operate as separate companies, including Hilco Capital Limited and Hilco Profit Recovery Limited.
Hilco Capital is a multidimensional financial services company providing a range of restructuring services to businesses and insolvency practitioners, as well as investing in businesses throughout the UK, Europe, Canada and Australia.
Hilco Profit Recovery helps businesses to recover profits lost through leaks in the purchase-to-payment process. Together, our detailed Property Cost Recovery and Accounts Payable Cost Recovery Audits scrutinise all aspects of the process, allowing us to identify – and recover – any overpayments made to Suppliers and reap other financial benefits for our Clients.
Our services may link to sites run by other companies. Those companies have their own privacy and cookie policies which may be different to ours.
We take the security of your personal information seriously and take all reasonable precautions to prevent the loss, misuse or alteration of it. We follow strict technical and organisation security procedures for the storage and disclosure of any information you have given us. Your information is stored on a secure server which is password protected and hidden behind a firewall to prevent access by unauthorised entities.
While we have used our best efforts to ensure the security of your data, please note that the transmission of information over the internet is not completely secure.
We store and process your personal information on secure servers within the European Economic Area adhering to the General Data Protection Regulation 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2015 as amended, and any other applicable data protection legislation. These servers are hosted by one of our third-party providers (SysGroup) who are fully compliant with the relevant legislation.
We currently do not transfer any data outside of the EU. Should we need to do so in the future it will follow the GDPR requirements for external transfer and all details will be added to our Privacy Notices.
We will only ever collect and process your personal information in accordance with the relevant legislation. This will include:
We may also receive information about you from third parties who are legally entitled to disclose that information.
| Purpose | Retention |
| Prospect Marketing | 1 year |
| Client Marketing | 3 years |
| Client File | Minimum 7 years (actual length dependent on type of work) |
| Employee | Duration of employment plus 6 years |
| Prospect CVs | Duration of vacancy plus 3 months |
We must have a valid reason to use any personal information we hold on you. This is known as the “lawful basis for processing”. We will sometimes ask for your permission to do things, such as subscribing to an email. When you would reasonably expect us to use your personal information, we don’t ask your permission, for example when you complete the “contact us” sections of our websites, but only when the law says it is fine to use it and it fits with the rights you have. A copy of our Legitimate Interest Assessment is available on request.
We may use the information you provide for the following purposes:
Facilitate business relationships
We will use personal information to contact those parties who we feel we can mutually benefit from an ongoing business relationship, and who we have potentially done business with previously.
Conduct business development activities
We will use personal information to correspond with those parties who we are actively engaged with, and who we have potentially done business with previously.
Enable communication regarding mutual transactions
To provide our services, it will be necessary to pass information between both parties, and the use of personal information is required to ensure only the correct people have access to such information
Provide information about our services
Enquiries regarding our services that are outlined on the websites, where you have completed the online form will be responded to, and further communication between us does not necessarily result in an engagement for services.
Communicate promotional events
We may from time to time send out invitations to events which we feel you may be interested in. If you do not wish to receive such invitations, please click on the “unsubscribe” option in the email you receive or contact us as outlined in the “How can you contact us?” section below.
When do we share your personal information with others?
We will share your information with our group companies and associates, agents, suppliers, subcontractors and business partners only if necessary to conduct specific services. Any of the above who have access to your personal information are also required to keep that information confidential and secure and are not permitted to use it for any purpose other than to carry out the provision of services to us.
Once your service need has been satisfied or the matter has been closed, they will dispose of the details in line with our procedures.
If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do so.
We use your information only as set out in this policy and will not sell, rent or pass your information to others for marketing purposes without your express consent.
You have certain rights in relation to your personal information, including the right to:
If you wish to exercise any of your rights in relation to your personal information, please send your request to us. Please see the “How can you contact us?” section below.
A cookie is a small text file placed on your machine by a website server. These files contain information to help the website provide a better user experience and can be used to store user preferences and other information to save you time re-entering information the next time you visit the site. Our sites may use cookies to assist in analysing traffic to our websites.
Most web browsers will automatically allow cookies to download and we have given information about how you can check your individual settings below.
Managing cookies
We would encourage you to allow cookies to be used when visiting our Site. However, you may wish to block and/or delete cookies which can be done through your web browser.
To enable cookies
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option.
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option.
Listed below are the most common web browsers people use. If you are on a work computer, then
you may have a different browser installed; please refer to your IT department or research the
software online.
Google Chrome
Microsoft Internet Explorer 6.0, 7.0, 8.0
Mozilla Firefox
Safari
Microsoft Internet Explorer 5.0
Safari
Mozilla and Netscape
Opera
Cookies cannot be used to run programs or deliver viruses to your computer.
We will occasionally update this Privacy and Cookie Policy to reflect changes in our websites and customer feedback. When we post changes to this Policy, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how we will use your contact information, we will notify you by prominently posting a notice of such changes prior to implementing the change
We encourage you to periodically review this statement to be informed of how we are protecting your information.
You can contact us in the following ways:
By post:
Data Protection Officer
Hilco Capital Limited
84 Grosvenor Street
London
W1K 3JZ
By email:
